Zurivana Travels Ltd
Effective Date: 8th April 2026
1. Introduction
These Terms and Conditions govern your use of our website and services. By booking with Zurivana Travels Ltd, you agree to these terms.
2. Booking & Payments
- All bookings are subject to availability
- A deposit may be required to confirm bookings
- Full payment must be made before the travel date unless otherwise agreed
- Prices are subject to change without notice until booking is confirmed
3. Cancellations & Refunds
- Cancellation requests must be made in writing
- Refunds depend on supplier policies (hotels, airlines, etc.)
- Cancellation fees may apply
4. Travel Documents
You are responsible for:
- Valid passport
- Visas
- Vaccinations
Zurivana Travels Ltd is not liable for denied entry due to incomplete documentation.
5. Changes to Itinerary
We reserve the right to:
- Modify itineraries due to weather, safety, or operational reasons
- Substitute accommodations with similar standards if necessary
6. Liability
- We act as an intermediary between clients and service providers
- We are not liable for:
- Delays, cancellations, or accidents caused by third parties
- Loss of personal belongings
- Injuries or damages during travel
7. Travel Insurance
Clients are strongly advised to obtain comprehensive travel insurance covering:
- Medical emergencies
- Trip cancellations
- Loss of belongings
8. Force Majeure
We are not responsible for events beyond our control, including:
- Natural disasters
- Political unrest
- Pandemics
- Government restrictions
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Provide false information
- Interfere with website functionality
10. Intellectual Property
All website content (text, images, branding) is the property of Zurivana Travels Ltd and may not be used without permission.
11. Governing Law
These Terms are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.
12. Contact Information
Zurivana Travels Ltd
📧 info@zurivanatravels.com
📞 0100494429
