Zurivana Travels Ltd
Effective Date: 8th April 2026
1. Introduction
Zurivana Travels Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our travel services.
By using our services, you agree to the terms of this policy.
2. Information We Collect
a) Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Passport details (for bookings where required)
- Billing and payment details
- Travel preferences
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and usage data
3. How We Use Your Information
We use your information to:
- Process safari and travel bookings
- Communicate booking confirmations and updates
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you opt in)
- Comply with legal obligations
4. Sharing Your Information
We may share your data with:
- Hotels, lodges, airlines, and transport providers
- Payment processors
- Government authorities where legally required
We do not sell your personal data.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Cookies
Our website uses cookies to:
- Enhance user experience
- Analyze website traffic
You can disable cookies in your browser settings.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
To exercise these rights, contact us at:
📧 info@zurivanatravels.com
8. Data Retention
We retain your information only as long as necessary for:
- Booking fulfillment
- Legal and accounting requirements
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
11. Contact Us
Zurivana Travels Ltd
📍 IMC Building, 2nd Floor, Chepkorio Rd
📧 info@zurivanatravels.com
📞 0100494429
